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We typically reply within 24–48 hours on business days. For urgent translation quotes, mention it in your message.

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Common questions

What file formats do you accept?
We work with SDL packages (.sdlppx), Word (.docx), PDF, Excel, plain text, and most other common document formats.
How is pricing calculated?
Pricing is based on word count. Our base rate for DeepL-assisted translation is $0.08/word, with an optional +$0.05/word for expert human review.
Do you offer human-only translation?
Our standard workflow uses AI (DeepL or Claude) with optional expert review. For fully human translation, reach out via this form with your requirements.
How do I become a verified translator?
Use our dedicated translator application form. We review all applications within 5 business days and follow up with a test task if your profile matches.